Current and Future Release Dates

U.S. Data Center Scheduled Maintenance

There is no scheduled maintenance for the U.S. Data Center at this time.



Regularly Scheduled Maintenance

Every Friday: Studio and VX Maintenance APAC Data Center

  • 10:30 a.m. - 13:30 p.m. CT (3:30 p.m. - 6:30 p.m. GMT during U.S. CDT / 4:30 p.m. - 7:30 p.m. GMT during U.S. CST) 
  • 8:00 p.m. - 11:00 p.m. CT (Saturday 1:00 a.m. - 4:00 a.m. GMT during U.S. CDT / Saturday 2:00 a.m. - 5:00 a.m. GMT during U.S. CST) 

 

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  • Official comment

    IMPORTANT UPDATE: 

    APAC Maintenance period time change.  

    Moving forward, maintenance for the Studio and VX APAC Data Center will be held during the following date/time. This new date/time will replace the previously scheduled maintenance period.  

    • Every Friday, 10:30 a.m. – 1:30 p.m. CT APAC Data Center - Maintenance(3:30 p.m. - 6:30 p.m. GMT during U.S. CDT / 4:30 p.m. - 7:30 p.m. GMT during U.S. CST)  

     

    This was previously scheduled for every Friday at 12:30 p.m. – 3:30 p.m. CT (5:30 p.m. - 8:30 p.m. GMT during U.S. CDT / 6:30 p.m. - 9:30 p.m. GMT during U.S. CST)  

    Events and webcasts should not be scheduled for Studio and Virtual Events (VX) during this maintenance window as you and your audience may experience inaccessibility. Please proactively communicate this information to your customers and audiences to ensure they are aware of this downtime. Note: MMC and Conferencing will not be impacted by this maintenance period. 

    During release periods, you may experience periods of inaccessibility in your environments including events, data portals, space builders, admin portals, API calls, and registrations. Also note, it is possible the maintenance period may extend beyond the scheduled time. Please be assured that the uptime of our systems is our highest priority. Although we cannot eliminate 100% of all downtime, please know that these maintenance procedures are necessary for us to administer proactive replacement and preventative measures that will help ensure the uptime of our systems. If you have any questions about this scheduled release maintenance, please contact your Notified representative. 

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  • IMPORTANT UPDATE: Additional Regularly Scheduled APAC Maintenance.
     
    Additional maintenance for the Studio and VX APAC Data Center will be held during the following date/time. This date/time will be an additional maintenance period.

     

    • Every Friday, 8:00 p.m. – 11:00 p.m. CT APAC Data Center - Maintenance (Saturday 1:00 a.m. - 4:00 a.m. GMT during U.S. CDT / Saturday 2:00 a.m. - 5:00 a.m. GMT during U.S. CST)  

      

    Events and webcasts should not be scheduled for Studio and Virtual Events (VX) during this maintenance window as you and your audience may experience inaccessibility. Please proactively communicate this information to your customers and audiences to ensure they are aware of this downtime. Note: MMC and Conferencing will not be impacted by this maintenance period. 

      

    During release periods, you may experience periods of inaccessibility in your environments including events, data portals, space builders, admin portals, API calls, and registrations. Also note, it is possible the maintenance period may extend beyond the scheduled time. Please be assured that the uptime of our systems is our highest priority. Although we cannot eliminate 100% of all downtime, please know that these maintenance procedures are necessary for us to administer proactive replacement and preventative measures that will help ensure the uptime of our systems. If you have any questions about this scheduled release maintenance, please contact your Notified representative. 

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