General
Feature Updates & Announcements
General Information
- Carbon Savings Informational Guide
- Following Content, Managing Subscriptions and Viewing Tickets in the Solution Center Knowledge Base
- Load Testing
- Admin user failed login attempts has a hard limit of 5
- Critical Notified Web Application Firewall (WAF) Updates – ATTENTION IT
- Dimension Guidelines Most Used File Sizes for Images
Product Updates / Release Notes
- Studio Presenter Console Updates - Coming in mid-January!
- 15.4 Product Release Notes - 12.18.21
- 15.3 Product Release Notes - 10.01.21
- 15.2 Product Release Notes - 06.19.21
- 15.1 Product Release Notes - 03.14.21
- 14.9 Product Release Notes - 12.12.20
Request Forms
Known Issues
- FEATURE ISSUE - ALL PRODUCTS - Bitrate/Framerate changes after editing Media File when Target Bitrate Blank - TFS #11711
- Feature Issue: Studio Webcasting - Lobby Experience Webcasts Do Not Support Survey as Exit Action or Webcast Panel - TFS #11480
- Feature Issue: Virtual Events - Responsive Channel and Agenda Theaters Do Not Properly Display the "Clear" and "More" Buttons in Some Languages - TFS #11946
- Feature Issue: ALL PRODUCTS - API calls blocked if param name includes invalid characters
- Feature Issue: ALL PRODUCTS - Registration Pages With Multi-Select Survey Fields Lead to Error for Users On Internet Explorer - TFS#7836
- Feature Issue: ALL PRODUCTS - Two Factor Authentication Link Does Not Properly Handle Directing Attendees to Default Thank You Page or Web Page - TFS#11027