General
Feature Updates & Announcements
- Cloudflare migration - March 25, 2022
- SSL Certificate Update - July 12, 2019
- SSO Ticket Change Targeted for September 22, 2018 Release
- Secure Access to Solution Center (Zendesk)
- General Data Protection Regulation (GDPR)
- SSL Certificate Update - June 24, 2022
General Information
- Carbon Savings Informational Guide
- Following Content, Managing Subscriptions and Viewing Tickets in the Solution Center Knowledge Base
- Load Testing
- Admin user failed login attempts has a hard limit of 5
- Critical Notified Web Application Firewall (WAF) Updates – ATTENTION IT
- Dimension Guidelines Most Used File Sizes for Images
Product Updates / Release Notes for Studio and VX
- 15.6 Product Release Notes - 06.18.22
- 15.5 Product Release Notes - 04.02.22
- Important Change - Integrated Telephony Sources in Studio
- Studio Presenter Console Updates - Now Live!
- 15.4 Product Release Notes - 12.18.21
- 15.3 Product Release Notes - 10.01.21
Product Updates / Release Notes for Event Cloud
- 5.107 Event Cloud Product Release Notes - June 23, 2022
- 5.106 Event Cloud Product Release Notes - June 09, 2022
- 5.105 Event Cloud Product Release Notes - May 26, 2022
- 5.104 Event Cloud Product Release Notes - May 16, 2022
- 5.103 Event Cloud Product Release Notes - April 28, 2022
- 5.102 Event Cloud Product Release Notes - April 18, 2022
Request Forms
Closed Known Issues - Agents Only
Known Issues
- Feature Issue: ALL PRODUCTS - API calls blocked if param name includes invalid characters
- Feature Issue: ALL PRODUCTS - Bitrate/Framerate changes after editing Media File when Target Bitrate Blank - TFS #11711
- Feature Issue: ALL PRODUCTS - Buffer allocation issue for large files create NULL syntax error - TFS #12163
- Feature Issue: ALL PRODUCTS - ExternalShowSetupAPI filter code '|E| Presentations' returns no results - TFS #12636
- Feature Issue: ALL PRODUCTS - Registration Pages With Multi-Select Survey Fields Lead to Error for Users On Internet Explorer - TFS #7836
- Feature Issue: ALL PRODUCTS - The "Terms of use" and "Privacy Policy" pages are different on the Registration and Login pages - TFS#12500