23 June 2022 10:00 AM CT: UPDATE - As of 8:00 AM CT on 23 June 2022 there have been no further issues with buffering. This issue is resolved. Service Advisories will be communicated to affected clients on open tickets.
22 June 2022 9:00 PM CT: UPDATE - As of 4:20 PM CT on 22 June 2022 there have been no further issues with buffering. Notified Technical Teams continue to investigate with the highest priority. The next update will be provided no later than 23 June 2022 at 10:00 AM CT.
22 June 2022: Notified Studio experienced media delivery issues in some webcasts on 22 June 2022. Affected users may have seen buffering in Studio for Live and On-Demand media delivery.
For tracking purposes, please report impacted events by submitting a non-emergency issue ticket via the following form and include the subject Line: Affected Client Report – [Include client name here].
Root cause investigation is still ongoing and findings will be communicated on open tickets once complete.