Notified Studio experienced media delivery issues in some webcasts during the following times today, April 7, 2022:
-11:46 a.m. U.S. CT - 11:56 a.m. U.S. CT
-2:13 p.m. U.S. CT - 2: 15 p.m. U.S. CT
-3:06 p.m. U.S. CT
Users may have experienced buffering in Studio for Live and On Demand media delivery during those times. Our technology team is actively investigating the issue with highest priority. Webcasts should now be running as expected. This issue is currently resolved.
For tracking purposes, please report impacted events by submitting a non-emergency issue ticket via the following form and include the subject Line: Affected Client Report – [Include client name here].
https://support.notified.com/hc/en-us/requests/new
Root cause investigation is still ongoing and findings will be communicated on open tickets once complete.
Comments
UPDATE: This issue was additionally seen for some webcasts in Studio between 2:13 p.m. U.S. CT and 2:15 p.m. U.S. CT today, April 7, 2022. Users may have experienced buffering in Studio for Live and On Demand media delivery during that time. Our technology team is actively investigating the issue with highest priority. Webcasts should now be running as expected. This issue is currently resolved.
For tracking purposes, please report impacted events by submitting a non-emergency issue ticket via the following form and include the subject Line: Affected Client Report – [Include client name here].
https://support.notified.com/hc/en-us/requests/new
Root cause investigation is still ongoing and findings will be communicated on open tickets once complete.
UPDATE: An additional timeframe has been added for this issue for approximately 3:06 p.m. U.S. CT.
Notified Studio experienced media delivery issues in some webcasts during the following times today, April 7, 2022:
-11:46 a.m. U.S. CT - 11:56 a.m. U.S. CT
-2:13 p.m. U.S. CT - 2: 15 p.m. U.S. CT
-3:06 p.m. U.S. CT
Users may have experienced buffering in Studio for Live and On Demand media delivery during those times. Our technology team is actively investigating the issue with highest priority. Webcasts should now be running as expected. This issue is currently resolved.
For tracking purposes, please report impacted events by submitting a non-emergency issue ticket via the following form and include the subject Line: Affected Client Report – [Include client name here].
https://support.notified.com/hc/en-us/requests/new
Root cause investigation is still ongoing and findings will be communicated on open tickets once complete.
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