Workgroups are used to manage assigned groups of staffers and their locations. Once you create your users that have Staffer or Staffing Lead roles, the next step is to add a workgroup.
As a reminder: Staffers are users who are scheduled to work during your event, whereas Staffing Leads are users who schedule and manage a group of Staffers.
Note: if you'd like to import multiple workgroups at once, check out our Workgroup Import Guide.
1. Access the Staffing portal by clicking on the dropdown menu arrow and clicking Staffing. | ![]() |
2. Click on Workgroup Setup: | ![]() |
3. Click Add Workgroup: | ![]() |
4. Give the workgroup a Name (the only required field) and fill out all available fields.
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5. Add/Remove Staffing Leads and Staffers to your workgroup by clicking the "+" or "-" symbol: | ![]() |
6. Click the green Create button when you're finished. | ![]() |
Once your workgroup is created, you can start adding shifts.
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