Single Sign-On (SSO) Overview


Single sign-on (SSO) is a session and user authentication service that permits a user to use a single set of login credentials (such as a username and password) to access multiple applications. SSO can be used by enterprises, smaller organizations, and individuals so that their event attendees don't need to use a separate Event Cloud account to log in.

In a basic web SSO service, an agent module on the application server (such as Event Cloud) retrieves specific authentication credentials for an individual user from a dedicated SSO policy server, authenticating that user against a user repository. The SSO service authenticates the user and eliminates future password prompts during the login session.

When using SSO, the authentication provider manages the account credentials and has to support any login issues. Event Cloud retrieves the authentication from the vendor (SSO provider).


Key Concepts:
  • Logging into an event is an easier user experience when users don’t have to remember multiple different logins. Event Cloud customers can use their association management system (such as a nonprofit’s existing accounts) or a third-party system (such as LinkedIn or Microsoft accounts) as a way for their attendees to log into the event.

  • Login issues are directed to the authentication provider.
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