Feature Issue
The issue occurs only for an event with Japanese language when exporting the Dashboard Chart reports into a CSV File. The report does not recognize the Japanese symbols and exports the text as unrecognizable characters.
Steps to Recreate
1. Create a test event with Japanese text in a Presentation or Host Space.
2. Go to Metrics
3. Go to Report Dashboard
4. Use one of the hamburger menus of the charts to export a CSV with Japanese contents
the content of the CSV file has garbled characters instead of Japanese characters.
Workaround
NA
Data Center(s) Impacted
U.S and APAC DC
Cause & Fix
TFS #8998 has been entered for this issue. QA is testing to recreate the issue. Once testing is complete, Product Management will review for a release date assignment.
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