The issue occurs only for an event with Japanese language when exporting the Dashboard Chart reports into a CSV File. The report does not recognize the Japanese symbols and exports the text as unrecognizable characters.
Steps to Recreate
1. Create a test event with Japanese text in a Presentation or Host Space.
2. Go to Metrics
Data Center(s) Impacted
U.S and APAC DC
Cause & Fix
TFS #8998 has been entered for this issue. QA is testing to recreate the issue. Once testing is complete, Product Management will review for a release date assignment.