Feature Issue: STUDIO - Unable to delete chats from Studio Chat in On-Demand webcast - TFS #7589

Feature Issue:

Unable to delete chats from Studio Chat when the webcast is on-demand.

This works as expected during Live and Simulive.


Steps to recreate : 

1. Enter a Studio webcast as a staffer with the Admin role

2. Enter a chat into the Studio Chat

3. Confirm trash can icon appears

4. Click trash can but the chat does not get deleted.




The only way to remove the text entered on demand is to Reset the Group Chat Activity under Tools > Reset Activity.
NOTE: Resetting chat activity is NOT recommended as it will delete ALL chat activity, including chat text entered during the live event.

Data Center(s) Impacted



Cause & Fix

TFS #7589 has been entered for this issue. QA is testing to recreate the issue. Once testing is complete, Product Management will review for a release date assignment.

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