Steps to Recreate
- Create a Studio
- Create a test attendee and register for the webcast
- Upload a video slide in the slides tab, set to automatically loop, and set as welcome slide
- Using Chrome browser, log in to the webcast with the test attendee created in step 2
- Confirm the welcome video slide plays automatically on load
- Refresh the browser and confirm that video slide does not start to play
Data Center(s) Impacted
U.S. & APAC
There is no workaround currently. Firefox and Edge are working as expected.
Cause & Fix
TFS# 12435 has been entered for this issue. QA confirmed the bug. Product Management will review for a release date assignment.