Feature Issue: STUDIO WEBCASTING - registrations via API that contain double quotes in name value will break Studio webcast for specific user - TFS #12324

Feature Issue 

When registering users with double quotes in their name value, the registrant's studio webcast link will load a blank page.  Creating and registering users with double quotes in their name can only be done via API.

Steps to reproduce

  1. Create and register a user, with double quotes in the name for a Studio webcast via API.
  2. Log in to Studio webcast with the registrant you just created.
  3. When the webcast loads, it will just load a blank page.

 

Data Center(s) Impacted 

U.S. & APAC

Workaround

Use single quotes instead of double quotes.

If user is already registered with double quotes, then update the double quotes to single quotes or remove quotes altogether.

Cause & Fix

TFS #12324 has been created and QA has created the issue. Product Management will review for a release date assignment.

 

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