Feature Issue: ALL PRODUCTS - Registration Pages With Multi-Select Survey Fields Lead to Error for Users On Internet Explorer - TFS#7836

Feature Issue

Registration pages that contain a multi-select checkbox survey field lead to an error page when they are submitted in Internet Explorer. Registration does not take place.

 

Steps to Recreate

Create a webcast or virtual event.

Add a multi-select checkbox survey field to the registration page.MultiSelectCheckbox.png

Attempt to register as an attendee using Internet Explorer.

You will be taken to an error page upon submitting the registration.

IEerrorMsg.png

 

Workaround

You can create a multi-select checkbox UDF and add this to the registration page instead. If a survey field must be used, users will need to use a browser other than Internet Explorer.

 

Cause & Fix

TFS# 7836 has been entered for this issue. QA is testing to recreate. Once testing is complete, Product Management will review for a release date assignment.

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