Closed Captioning (CC) capability is available in the Studio product for Full-Service clients. This is accomplished by adding a separate Web Address panel in the presentation layout.
Closed Captioning/Transcript is for our Full-Service clients. For Self-Service clients, this is entirely self-managed but please reach out to your Sales Rep to see if there are any referral options available or Solutions if you have any questions regarding the setup.
For the live portion of the webcast, captioning will display as scrolling text for live attendees. Users can open the panel to see the captions in real-time. When the webcast is placed On Demand, captioning will not appear, this feature is ONLY for the live webcast. For On Demand attendees, a word document may be added as handouts containing the full transcripts or captions can set directly within the studio Subtitle-Track editor.
Note: Automated Subtitles are also another available option: Configuring Studio Automated Subtitles