QUESTION: Can I place a survey within my Studio Webcasting messaging?
ANSWER: Yes, this is possible using the "Insert Merge Variable" tool in the email editor.
Steps to insert a survey into an email:
- Open the email editor for the email you want to send out. Click to set the cursor at the desired location for the survey link to appear.
- Click the "Insert Merge Variable" to display a list of all merge variables.
- Scroll to the bottom of the list to find the Event Surveys section. Select the desired survey and click save.
- You should now see the Survey inserted as a hyperlink in the area you clicked the cursor at when inserting the variable. By default the words "Take Survey" are inserted prior to the title of the survey. The text of the link can easily be changed by right clicking the link, selecting Link..., then replacing the text in the Text to Display field.
NOTE: For testing. You CANNOT trigger this merge variable by sending a test email via the "SEND TEST" button:
You'll need to setup a scheduled delivery for the email to send. You will need to be registered for the webcast in order to successfully test this survey.
Set the specific date and time filter and set this to a couple minutes in the future from the current time. Select the "Email Address in List" filter and input your email. This will accurately trigger all merge variables the exact same way they would for attendees, allowing you to test the survey link.