How do I dial out to a phone that requires an extension?
A: In order to dial out to a phone that requires an extension, you will need to select the Phone option under the 'add source' menu. You can then enter the phone number, followed by a comma, then the extension in the Phone Number field.
More than one pause may be needed to complete the call and successfully dial the extension. If this is the case, insert commas add pauses. Commas add a 2 second pause.